Can I expand the bandwidth and space?
If you need more "bandwidht or disk space, open a support ticket for a plan to add more bandwidth or disk space. If you need more space than our superior offer, contact us for a plan tailored to your needs
I have read good testimonials on the web. Are config?
I have no experience, will be very difficult for me to use your service?
Although our services cover a wide program of professional answers, are designed so that anyone, even those with no experience can use them.
Our knowledge base meets 90% of the questions that our users do.
In addition to our technical support department to provide any assistance you may require.
Each and every one of the testimonies on our website are supplied by customers and have not been edited in any way.
I have no credit card, can I pay in another way?
Yes, You can pay by bank transfer.
At the time the contract will offer the option to pay by card or bank transfer. The system will provide the necessary instructions for the transfer.
SSH or Telnet access offered?
No,
For safety and to have all the more easy life, ssh limited access to our technicians, thus avoiding any customer who has the ability to access resources that would endanger the stability of the system and return it.
If you need to make changes through ssh, open a ticket from your client area, indicating the specific instructions that you want to run.
For dedicated servers YES, you will have full access
Can I upgrade my service at any time? it cost?
If, at any time you can upgrade your hosting service. The upgrade process is simple.
1. Enter your customer area.
2. Go to "My Hosting Plans."
3. Click on "details" of hosting you want to update
4. It showed the details, and click "Change Plan Hosting"
5. Choose the plan you want to upgrade.
6. The order will have been created with the calculation of payment on the new hosting service to date.
7. Proceed with the payment.
How much does it cost?
The price of the upgrade will be the price of the new service for one year, minus the amount consumed is not the old hosting plan. Along with the update extends the contract for one year.
I can accommodate my friends?
Solution:
Yes, you can host your friends. If you want your friends have their own Control Panel for its pages, you will need to hire a "Reseller".
Can accommodate an adult site (xxx)?
No, we do not offer hosting services for web pages with erotic or pornographic content.
Why? Apart from moral, we want to offer a quality service to our customers. Sites that offer pornographic or erotic material require a level of resources on servers that are excessive and that hurts the rest of our customers. Our experience shows that when we remove sites with pornographic or erotic content other customers enjoy better service. Quality with which we are committed.