Can not access the control panel
If, despite having the correct data can not access your control panel is because your Internet connection port 2083 is closed. This port can be closed for several reasons. Some are:
- Using a firewall blocking the port
- Using a connection via proxy that does not allow you to navigate through the port 2082
- Some antivirus can block this port.
- Your router is configured to close the port.
- Your Internet provider has closed the port.
This problem is easily solved, all you have to do is to reopen the port for navigation and access to the control panel will be restored immediately. This problem usually arise when the Internet connection is through a network, perhaps through the company network.
To solve the problem should contact your network administrator or read the manuals of the software that may be blocking the port. If you identify the problem is that your Internet provider for the content that can open the port for shipping.
The second reason that is not possible to access the control panel is because your domain name is not pointing to our servers.
This occurs when the DNS changes have not been made or are very recent.